Privacy Policy

Effective Date: June 24, 2026

At Luminae Cloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software platform.

1. Information We Collect

Personal Information: When you register for an account, we may collect personal information such as your name, email address, phone number, and billing details.

Client Information: When you use our platform to manage your studio, you may input data about your clients. We act as a data processor for this information, and you are responsible for obtaining appropriate consent from your clients.

Usage Data: We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services.
Process transactions and send related information, including confirmations and invoices.
Send administrative notices, technical updates, and security alerts.
Respond to your comments, questions, and customer service requests.
Analyze usage trends to improve our platform.

3. Data Security

We implement industry-standard security measures, including encryption and secure server hosting, to protect your personal information and uploaded media. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with trusted third-party service providers (such as payment processors or cloud hosting providers) strictly for the purpose of operating our business and providing the Services to you.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. You can update your account information at any time within the Luminae dashboard or by contacting us.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@luminae-cloud.com.